Indian restaurant solution

A phone host that understands how Indian restaurants take orders.

Aharo is designed around real phone-order patterns: spice levels, naan pairings, Hakka options, Hindi and Hinglish quantities, vegetarian safety, and busy dinner rushes where every call matters.

Live call

Angara Queen West

In progress
Caller
Pickup order
Agent
Asha, warm tone
Captured
Items, spice, notes
ETA
25 minutes

Pending approval

CA$38.37

Chicken Lababdar - mild
Garlic Naan x2
Mango Lassi
Hindi + EN
Language patterns supported through the agent
13%
Tax handling can be configured by market
25 min
Typical pickup ETA rules by restaurant
Live
Human approval remains in the workflow

Restaurant fit

What the system is optimized to handle

The first Aharo product line is not trying to replace the full POS. It handles the phone order and reservation layer that restaurants need most urgently.

Menu-aware pickup orders

Items, quantities, spice levels, add-ons, substitutions, and special instructions are captured for approval.

Indian speech patterns

The prompt and knowledge base can handle common phrases, item aliases, and Hinglish ordering patterns.

Safer clarification

Ambiguous veg/non-veg choices, spice levels, phone numbers, and off-menu requests are clarified before checkout.

Callback escalation

Rejected orders, unclear requests, complaints, and out-of-scope calls can be routed back to staff.

Boundaries

Clear limits keep the phone agent useful

Aharo is intentionally scoped to pickup orders and table reservations. Delivery, refunds, card payments, complaints, and unclear edge cases should move to human staff.

Pickup orders can be captured and placed into the approval board.
Table reservations can be collected with party size, date, time, name, and phone.
Delivery orders should redirect to the restaurant's delivery channels.
Complaints, refunds, catering, and large parties should collect details for a manager callback.